Customer Service Coordinator
Watertown, NY Watertown, NY Full-time Full-time $46,809 - $56,171 a year $46,809 - $56,171 a year 1 day ago 1 day ago 1 day ago The Development Authority of the North Country is looking to grow our team with people who are ready to collaborate in building communities and expand infrastructure to serve the common interests of Jefferson, Lewis and St.
Lawrence Counties by providing technical services and infrastructure, which will enhance economic opportunities in the region and promote the health and well-being of its communities.
Job
Summary:
The Customer Service Coordinator's primary responsibilities are for Materials Management Facility (MMF) accounts receivables, processing of accounts payables, customer relations, implementing the solid waste permit program, developing and updating administrative Standard Operating Procedures (SOPs), overseeing scale operations and managing the MMF records management system.
Additionally, the Customer Service Coordinator will be responsible for cross training on the billing process for Engineering, Water Quality, Telecom, and Regional Development.
Education:
Associate's degree in Business Management, Accounting, Office Technology, or closely related field.
Bachelor's degree preferred.
Professional Certification/Licenses:
New York State Weighmaster's License required to be obtained within six months, and Notary Public License required to be obtained within one year.
Experience:
Minimum of five (5) years of experience in Municipal, Community or Regional business management, or related field.
An equivalent combination of education, training and experience may be acceptable.
Benefits:
NYS Employees' Retirement System, NYS Deferred Compensation, 12-paid holidays, 3-weeks' vacation, 10-sick days, 2-personal holidays, a fully funded Health Reimbursement Account (HRA) for medical and prescriptions benefits, dental, vision and short-term disability insurance, professional development and tuition reimbursement.
The successful candidate will live and work in upstate New York in one of the following areas:
Jefferson, Lewis, St.
Lawrence, Oneida, Onondaga or Franklin Counties.
Submit a cover letter, resume and complete an application at:
www.
danc.
org/Employment.
The Development Authority of the North Country is an Equal Opportunity Employer Job Type:
Full-time Pay:
$46,809.
00 - $56,171.
00 per year
Benefits:
Dental insurance Flexible schedule Health insurance Paid time off Professional development assistance Vision insurance Experience level:
5 years Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to commute/relocate:
Watertown, NY 13601:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Lawrence Counties by providing technical services and infrastructure, which will enhance economic opportunities in the region and promote the health and well-being of its communities.
Job
Summary:
The Customer Service Coordinator's primary responsibilities are for Materials Management Facility (MMF) accounts receivables, processing of accounts payables, customer relations, implementing the solid waste permit program, developing and updating administrative Standard Operating Procedures (SOPs), overseeing scale operations and managing the MMF records management system.
Additionally, the Customer Service Coordinator will be responsible for cross training on the billing process for Engineering, Water Quality, Telecom, and Regional Development.
Education:
Associate's degree in Business Management, Accounting, Office Technology, or closely related field.
Bachelor's degree preferred.
Professional Certification/Licenses:
New York State Weighmaster's License required to be obtained within six months, and Notary Public License required to be obtained within one year.
Experience:
Minimum of five (5) years of experience in Municipal, Community or Regional business management, or related field.
An equivalent combination of education, training and experience may be acceptable.
Benefits:
NYS Employees' Retirement System, NYS Deferred Compensation, 12-paid holidays, 3-weeks' vacation, 10-sick days, 2-personal holidays, a fully funded Health Reimbursement Account (HRA) for medical and prescriptions benefits, dental, vision and short-term disability insurance, professional development and tuition reimbursement.
The successful candidate will live and work in upstate New York in one of the following areas:
Jefferson, Lewis, St.
Lawrence, Oneida, Onondaga or Franklin Counties.
Submit a cover letter, resume and complete an application at:
www.
danc.
org/Employment.
The Development Authority of the North Country is an Equal Opportunity Employer Job Type:
Full-time Pay:
$46,809.
00 - $56,171.
00 per year
Benefits:
Dental insurance Flexible schedule Health insurance Paid time off Professional development assistance Vision insurance Experience level:
5 years Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to commute/relocate:
Watertown, NY 13601:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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